The pace of change today, driven by digitalization and globalization, has many heads in business spinning. Entire industries are grappling with how to better engage with people and meet their needs while staying relevant and competitive. Meanwhile, operations and supply chains are stretched around the world, making it hard to react effectively to opportunities and risks.

What’s needed is more time and resources to come up with new ideas, and new ways of doing things.

Digitalization itself provides the way. As Gartner defines it, digitalization is the use of digital technologies to change a business model and provide new revenue and value-producing opportunities. It is the process of moving to a digital business.